SonicWALL offers support programs designed to get you the support you need when you need it. Customers with mission-critical network requirements cannot afford downtime. SonicWALL Support 24X7 is an annual service that offers advanced-exchange replacement of defective hardware, telephone or Web-based support, 24X7, and enhanced escalation for high-priority problems. This program delivers access to SonicWALL's electronic support, and all software and firmware updates and upgrades. This support cobres SonicWALL SOHO3, SOHO TZW, SOHO2, SOHO (10 and 25 Node).
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